Don’t Use a 2.0 Technology in a 1.0 Way:
Filtering what is important from the trash is the biggest problem. The trash can be important at some later date...sometimes we do not realize it. A medical diagnosis takes a few seconds to a minute in many cases...the rest is just «trash» to the physician. The whole idea behind listening/reading the trash is to stay in tune/ to comfort the person and to get to know a bit more about the person behind the words.
To the patient the trash is the medical terms his doctor uses.
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